Urgent opening for Customer Service Executive

We have urgent 10 open position for Bigbazar Process pay roll of Reliable first , We have to start batch on 16th July 2018. kindly start line up for same .

Bengali, Tamil ,Malayalam ,Kannada ,Telugu (2 for each language 5 Morning & 5 Evening).

kindly find JD :

Educational Qualification Graduate/Under-graduate in any discipline
Age 18+ years

Experience Min. 6 months of experience / Fresher can also apply.
Knowledge Basic Computer operating knowledge with the ability to learn customerservice software applications with a Typing speed of min 15 wpm.
Prerequisites Willing to work in rotational shifts. 9am to 10 pm. Female 9/10/11 and male till 10 pm.Willing to work on public and national holidays.
No outstation candidates with travel and shift limitations.
No Long leave requirement in the 1st 3 months ( exceeding 2 days)
Incase of a specific shift or gender requirement SSC team shall flash the same in the manpower tracker.

Skill & Ability – Excellent communication skills-English and Hindi language
– Rate of speech/Tonality-Understandable with no grammatical errors
– Comprehension Skills with Problem solving attributes
– Excellent Communication Skills -Verbal & written
– Typing Skills with ability to take notes while conversing with customers
– Fluency while conversing, no fumbling/stutter
– Assertive during conversations
– Service Orientation (E.g. Tone, Manner, Empathy & willingness to help)
– Capable of managing and maintain a rapport & relation with the customer
Through his telephonic interactions.

Salary Slab / Language

Language :- English & Hindi
Fresher :- 10 k to 12 k CTC
Experience :- 13k to 15 k CTC

If You are interested kindly share your CV.
Sneha kumari
Reliable First
Contact : 08238004437

Updated: July 5, 2018 — 11:42 pm