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International Voice Technical support Jobs in Bangalore – 2COMS

Hi,Greetings from 2 COMS!We are hiring

the highest-quality customer support possible for our clients.”

The current position is a Technical support position that requires the employee to handle calls and resolving technical queries for US based customers. Comprehend the customer requirement well & suggest relevant resolutions.

Your regular activities will include:

·       Identifying, diagnosing, and resolving technical desktop incidents via phone assistance in a contact centre environment, on a flexible shift environment.

·       Creating a positive customer support experience and building strong relationships through deep problem understanding.

·       Ensuring timely resolution on escalation, communicating promptly on progress

·       Handling customers with a consummately professional attitude.

To qualify for this role, you must have the following:

·       Good oral and written communication skills in English.

·       Any Graduate can apply for this job.

·       6 months of experience in working with a technical support process.

·       Passion about technology and commitment to continuous learning and personal growth.

Skills:

·       Excellent reasoning and analytical skills.

·       Good typing skills

·       Basic computer knowledge

If intrested drop in ur cv at 0r call on

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Job Summary

Job Type : Full Time

Job Category : MBA,Diploma,BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation

Hiring Process : Face to Face Interview

Who can apply : Freshers

Updated: September 16, 2018 — 10:19 am
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