1. Responsible for successful completion of work as per the time budget and quality standards.
2. Various jobs include but are not limited to Taxation, Accountancy, Payroll, Debtor Management, Statutory Financial statements etc.
3. Maintaining accounting records and preparing accounts and management information for small businesses (accountancy)
4. Run & lead the process performance in line with the agreed service level agreements (SLAs) and targets
5. Develop, articulate and implement the business strategy for the operations unit
6. Single point of contact for all client queries and solely responsible for customer satisfaction
7. Drive process efficiency and consistency
8. Develop long term goals within business areas to align with the organizations vision
9. Work extensively with the onshore stakeholders to identify and improve current processes & systems.